Skip to main content
Packaging and pricing

Clear commercial logic for every stage of the bid motion

Starter is the free workspace for validation. Pro is the live-bid operating plan with a 14-day activation window. Enterprise scales security, governance, and rollout support.

The product-led motion
Use Starter to prove the workflow on live tenders. Activate Pro only when you need exports, extra seats, and shared execution.
Starter

Free

Validate the workflow on live tenders before you involve the wider team.

Solo consultants and first-time evaluators
Self-serve email support
Start free workspace
Tender upload and analysis

Upload live tender packs, extract requirements, and review coverage from day one.

Grounded drafting workspace

Use your own library to build a credible first response draft without team complexity.

1 seat and 3 active projects

Enough room to prove value on a small evaluation lane without creating sprawl.

Markdown exports only

Professional Word, spreadsheet, and submission-pack exports stay behind Pro.

No collaboration layer

Comments, extra seats, review rounds, and shared operating workflows begin on Pro.

Workspace limits
Seats
1
Projects
3
Pro

GBP 39 / user / month

Save 20% with annual billing.
Best for growing bid teams

Run the whole bid operation in one place with collaboration, exports, and a guided 14-day activation window.

Delivery teams, bid managers, and consultancies
Priority email support
Everything in Starter

Keep the same workflow, then unlock the commercial and collaboration layer.

Professional exports

Generate DOCX drafts, XLSX matrices, portal grids, and submission-ready packs.

Shared org library and review workflow

Bring bid writers, reviewers, and approvers into one governed workspace.

14-day activation runway

Use the paid-plan feature set in trial mode before your subscription goes live.

Priority support

Faster commercial and product support for active bid programmes.

Workspace limits
Seats
25
Projects
200
Enterprise

Custom

Procurement-friendly deployment, security controls, and commercial support for scaled bidding operations.

Large suppliers, frameworks teams, and regulated enterprises
Dedicated account management
Contact sales
Everything in Pro

Start from the same operating model as Pro and scale it across the organisation.

Security and compliance controls

SSO, retention tuning, procurement packs, and custom governance support.

Commercial integration support

API access, custom integrations, and rollout planning for complex teams.

Dedicated customer motion

Named support, onboarding support, and SLA-backed operations.

Workspace limits
Seats
500
Projects
2,000
Usage and rate limits

The limits are explicit, visible, and sized for the stage you are in

Starter is intentionally bounded. Pro widens the monthly allowance for AI, OCR, indexing, and downloads. Enterprise is for scaled operations.

AI tokens
Drafting, rewrite, and questionnaire answer generation budget.
Starter
3,000,000
Pro
25,000,000
Enterprise
250,000,000
Library indexing
How much library and tender content can be indexed for grounded retrieval.
Starter
80,000
Pro
500,000
Enterprise
5,000,000
OCR pages
Scanned tender pages that can be converted into searchable text.
Starter
1,500
Pro
15,000
Enterprise
150,000
Professional exports
Secure export and download allowance for generated packs.
Starter
2,000
Pro
20,000
Enterprise
200,000

Recommended activation sequence

1
Create a free workspace

Sign in and open a Starter workspace with enough room to test the product on live opportunities.

2
Upload a live tender

Create the first project, inspect the extracted requirements, and validate the operating flow on real work.

3
Add approved evidence and draft

Load case studies, capability statements, and approved material into the project before generating response content.

4
Activate Pro when the team is ready

Turn on the 14-day Pro trial for exports, shared workspaces, and rollout support.

Feature gate summary

FeatureStarterProEnterprise
DOCX draft exportUpgradeIncludedIncluded
XLSX compliance matrix exportUpgradeIncludedIncluded
Submission ZIP packUpgradeIncludedIncluded
Shared organisation libraryUpgradeIncludedIncluded
Team collaboration and review roundsUpgradeIncludedIncluded
SSO / SAMLUpgradeUpgradeIncluded

Frequently asked questions

What is free, and what is actually a trial?

Starter is the free workspace. Pro becomes a 14-day trial only when you activate billing for collaboration, exports, and the full operating model.

Do I need to upgrade before I can test the workflow?

No. Use Starter to upload a live tender, add approved evidence inside the project, and validate the core response workflow first.

What do paid plans unlock immediately?

Pro unlocks professional exports, shared libraries, multi-user collaboration, larger monthly limits, and priority support. Enterprise adds security and rollout controls.

What happens if I stay on Starter?

You keep a lean self-serve workspace with one seat, three active projects, and Starter-level usage limits. Your data stays in place.

Can we start small and roll out later?

Yes. That is the intended motion: validate on Starter, activate Pro for a live bid, then move to Enterprise when security or scale requires it.

Next step

Start with the workspace you can justify today

Use Starter to validate the value story. Activate the Pro trial when you need the bid to run like an operation, not a solo experiment.

Pro checkout starts the activation trial and returns you to the app automatically.
Pricing | Bid Refinery